CAR DEALERS

My daughter has been looking for a car to replace the one she has. On Saturday she went to a notable dealer in Merrillville, Indiana, found a car she liked, talked to the salesman and he took down all of her information and said he would call her. This didn't happen. She talked to him on Monday and he said bring your car in for an appraisal. She said she would be there on Wednesday. She called him before she went to see if he was there. He said come on in. There were two cars she was looking at. One a red and one black. She had her heart set on the red one but would take the black if things didn't work out. The salesman knew this. Upon arriving at the reputable dealership and seeing the salesman, she was told that they had sold the red one that morning and someone was looking at the black one as they spoke. Yep they sold the black one too. My question is why didn't he tell her it was sold when he called and why didn't he hold the car if he knew she was coming in. This reputable car dealer is not so reputable in my eyes anymore.